Victims of the Galaxy Note 7 will complain to Samsung who refuses … – Le Journal du Geek

The Galaxy Note 7 goes on to speak of him, and not for the right reasons. This time, users furious attack Samsung in the columns of the Guardian. According to them, the Korean company refuses to pay for the damages caused by the smartphone explosive.

Samsung in the turmoil

The british newspaper reports three stories, embarrassing for Samsung. Three testimonies from american users that the smartphone has caught fire, causing severe damage in their home. As stated in the journal, Samsung refuses to pay for the damage. In fact, the Korean company has turned a deaf ear and hope the storm passes. But will it be ? In any case, these users, all americans, are determined to voice their anger.

Three witnesses

The first case referred to is that of John Barwick, of Illinois. He was woken up at three in the morning by the noise that was his Note 7 burning. Armed with rubber gloves, it has brought on the floor of his kitchen so that he could die in peace. However, the smartphone had already damaged his bed, his curtains, his night table and his carpet. He estimated the damage to over 9000 dollars.

Having called Samsung, the firm has assured him that she get back to within 24 hours. Nevertheless, Samsung has never been recalled, in spite of his many raises. It is the insurance company of the society in which it was finally recalled, stating that the damage caused by the smartphone would not be reimbursed.

Shawn Minter, a resident of Virginia, has seen his bedside table was damaged by the smartphone. Samsung has promised him to send someone to see the damage, but the person never came. When he finally said that he had sent his Note 7 damaged to the Consumer Product Safety Commission (a sort of 60 million consumers in the u.s.), Samsung no longer has reacted, returning it to their insurance company.

CR : Shawn Minter

But the most serious case is that of Wesley Hartzog, South Carolina. The garage of this fireman (a fill) was completely devastated by fire. His business, his car, his quad, and even the chair of his deceased grand-mother (which was a lot) were destroyed. The fire did not destroy his house, but was rendered uninhabitable, damaging the water pipes and the electrical system.

CR : Wesley Hartzog

Samsung has, in a first time, promised to stay at the hotel and of the offer of the meal, however, she eventually backtracked, and Wesley is fighting with their insurance company for a month. A company that refuses to pay, because the firefighter is unable to provide proof that this is the Note 7 that burnt down his garage.

Three cases embarrassing for Samsung that still overwhelmed her. This is not the first time such a story arises. Remember. In Hawaii, a Note 7 had caught fire, filmed by surveillance cameras. Mel DeCasa, the owner unhappy, had stated that Samsung had never called back after the incident.