A Galaxy Note 7-like debacle. A third replacement copy, which is supposed to be “safe” according to Samsung, caught fire Tuesday, October 4, at Nicholasville (Kentucky), in the middle of the night, in the room of his owner Michael Klering.
When he opens his eyes, he realizes that “the whole room was filled with smoke and smelled horribly bad. I looked around me and I saw my phone on fire”, he explained to the local television channel WKYT. Galaxy Note 7, replaced by Samsung there is less than a week, was at the time just connected to the mains.
A strange message from Samsung
A misadventure that has earned his owner a consultation to the emergency department where she was diagnosed with bronchitis acute after breathing in the toxic fumes : “I’ve vomited a dark matter, I was very scared”, is still concerned about Michael Klering.
When Samsung asked its owner to recover the Galaxy Note 7, he refused. Yet, Michael Klering was that the manufacturer took the accident seriously and wanted to help, until the moment when he received a message from a representative of Samsung, certainly sent by mistake : “I can try to slow it down if we think it is important or we can leave it to be threatening and see if it gets really”.
Towards a second recall campaign?
It is this message offensive, which has pushed Michael Klering to prevent the media this Saturday 8 October. Samsung was therefore aware of the accident and preferred to say nothing publicly, and even less advised his clients not to use the Galaxy Note 7, the same replacement. Since then, two other models have caught fire in the United States : on Thursday, in a plane, and Friday in the hands of a 13 year old girl.
at the Beginning of September, Samsung had recalled more than 2.5 million of the first version of the Galaxy Note 7, in which the battery of some copies had caught fire. It had cost him over a billion dollars. With these three accidents within a week involving the new models are supposed not to be more aware of these problems, the manufacturer may well need to do a second campaign of reminders, disastrous, both financially and in terms of image.
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