Thursday, December 22, 2016

How Samsung wants to “kill” distance of the last Galaxy Note … – The Echoes

This is the last puzzle of the year-end for Samsung. How to permanently eliminate the danger to the Galaxy Note 7 and its batteries explosive ? Because if the manufacturer south Korean has committed a massive plan to be able to recover the devices , a substantial number of people seems to continue to use them and ignore the calls to get rid of their devices.

Currently, 3.06 million of which were sold in the world , the account is not there : only 2.7 million of Galaxy Note 7-income at Samsung, or a return rate average of 90%. And even if we take into account the devices that are still stored by retailers or wholesalers and those that have been discarded or destroyed, they are potentially more than 300,000 who are always in the nature.

Nor connectivity, nor support

To speed up the returns and to avoid exploding, the Galaxy Note 7 that have not yet been returned, Samsung has decided to “kill” at a distance and to make the devices impossible to use. And this so that their owners could not in the future nor the charge, nor connect to any network whatsoever (including Wifi and Bluetooth).

To achieve this, Samsung is going to simply take advantage of the updates imposed by the telecom operators to implement a software which will limit the charge level of the battery of devices that have not been returned. Until now they could not be charged to 60% capacity. But in the coming weeks, the load limit will be lowered to result in the inability to recharge the battery.

A stop in two-time United States

in The United States, where 90 to 95% of the devices distributed have been returned to the brand, this extinction programmed will be used in several ways. In the United States it is as of 27 December, as the first users, those subscribers to the operator T-Mobile will not charge their Galaxy Note 7.

The subscribers of Verizon, AT&T and Sprint will have a small grace period and the maturity date was set at December 5th. The fault of the operator Verizon, has initially refused the solution of Samsung arguing that it could be dangerous if a user had a need to call in case of emergency. But later, Verizon agreed to this decision.

The inability to charge the battery and connect to a network has already been implemented in Canada and Australia on 15 December. In New Zealand this is the case since 18 December. In all these countries the rate of recovery of smatrphones was high and close to 95%.

A method is more progressive in Europe and in South Korea

however, the same policy will not be followed in Europe and in South Korea. In Europe, where Samsung is barely to recover its aircraft. The manufacturer south Korean prefer to reduce the level of load by offset and thus accelerate the returns. Passing progressively to 30%, then 15% and finally to 0%.

But you can not go abruptly to 0%. “To minimize the customer dissatisfaction, it is necessary first to increase the recovery rate to over 95%,” explains an official of Samsung, as quoted by the news agency south Korean Yonhap.

In the european countries where the Galaxy Note 7 has been distributed, the charge rate has been reduced from 60 to 30% maximum on 15 December last year.

In South Korea, where he is still currently 60% it should be reduced to 30% but the calendar has not yet been decided. In South Korea this rate is for the moment only 85% and in fact, the 140,000 Galaxy Note 7 are still in the nature on the 950.000 that had been distributed.

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