It can be the end of an infernal circle for Samsung. The Wall Street Journal reveals that the south Korean group would have finally found the cause of the explosion of its Galaxy Note 7, the latest model of smartphone launched by the conglomerate. Cause : the size of the battery and a manufacturing defect.
The batteries ordered were too large relative to the size of the unit, causing overheating of the phone and, in some cases, an explosion. After this first setback, the group had then made a call to another manufacturer, but here also a problem : the new battery had a manufacturing defect, which also led to an explosion in some cases.
2.5 million phones recalled
The production of the Samsung Galaxy Note 7 has been stopped in its tracks last October, two months after its launch, after that many smartphones have caught on fire. The giant south Korean has had to recall some 2.5 million phones while the latest had been presented as a true innovation. The group has advised its customers not to use the Galaxy Note 7 under penalty of danger. A hard kick to the communication of the south Korean company, engaged in a bras de fer with its competitor history, Apple. The Galaxy Note 7 has been banned in all aircraft, and offenders were liable to confiscation of their device, to a fine and prosecution if they did not comply with the prohibition.
The case of the battery failing has even led to a decline of 10 % in the last three days of the market capitalization of Samsung, is a loss of the order of € 20 billion.
Definitely identified by the troubles, Samsung has subsequently encountered problems with its washing machines, on 34 different models. There, too : a reminder of all the goods faulty, or a total of 2.8 million machines. The cover could break off at any time of the chassis during a wash cycle and cause risk of injury to users. A client had had the fractured jaw. At least, the washing machines have not been the subject of a prohibition of the use in aircraft…
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