EXPLOSION. For Samsung, the year 2016 has been one that has seen the explosion of spontaneous many smartphones Galaxy Note 7. In question ? Unofficially, its battery. But officially, Samsung had not explained the origin of the explosions, after having orchestrated the recall of millions of devices. A posture is called to change, since the log south Korean JoongAng Ilbo revealed on January 2, 2017 that the manufacturer would publish during the month of January the results of its internal investigation.
Restore the reputation of Samsung consumer
The giant south Korean company had previously announced, in October 2016, that it would consider all aspects of the device, implying that several factors may have contributed to its dysfunction. In November, the company had been up to designing of advertisements of apology, displayed in titles such as The Wall Street Journal, The New York Times or The Washington post.
At a time when the Korean giant is preparing to launch its new flagship (flagship product) embodied by the Galaxy S8 rumors are piling up on the latter. Main concern : this new smartphone will he fall prey to the same setbacks as the Galaxy Note 7, the production of which was stopped in October ? The global leader of smartphones has already warned that its profit would be lower by $ 5.1 billion (4,85 billion) previously forecast. Reveal the results of the internal investigation will be a first step towards the restoration of consumer confidence. A spokesman for Samsung, interviewed by Reuters, declined to comment.
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