Note 7 : Samsung is going to block the terminals still in circulation in … – ZDNet France

The goal for Samsung is the same : to avoid a new incident or a casualty, the group does everything to retrieve the Note 7 already sold. Different recall programs have been put in place anywhere in the world but some users prefer to override this and keep their phablet. Despite the risks of explosion, reminders, and raises.

In Europe, 94% of the devices sold have been recovered, for Samsung it will now take care of the recalcitrant through deactivations remotely. As in other countries, the world number one, therefore, will deploy in Europe and in France a new update to prevent the Note 7 of recharge and connect to networks for voice or data.

“We will use from the 31 January a new software update from the battery to all the Galaxy Footnote 7 still in circulation in Europe. This update will block the loading of the battery of these devices as well as their use as mobile”. “This new measure is intended to encourage the minority of customers still in possession of a Galaxy Note 7 to proceed with the reimbursement or the replacement of their device,” adds the manufacturer.

let us Recall that according to the survey of the south-Korean, the batteries, and only they are the cause of the multiple explosions that were identified. The tests have concluded that the batteries are the cause of the incidents of Note 7,” one can read in the press release. The first battery had a design problem involving a short circuit, causing overheating and a blaze, and the second of the problems of welds with the same consequences. Recall that the manufacturer had changed provider after having seen the first explosion. But obviously, this last, the chinese ATL, has not done better.

“We can take responsibility for the fact that we have not been able to identify and verify the problems that arose in the design and manufacture of batteries,” can we read in the press release. “We have taken corrective measures to ensure this never happens again.” The person in charge has, however, ruled out any action against its suppliers : “The fact of not checking the safety and quality is our responsibility.” There has therefore been a quack at the level of internal testing of batteries.