Dead and buried. Nearly six months after their official presentation, Samsung has announced on Tuesday that it would permanently inactivate its Galaxy Note 7. The company wants to turn the page after numerous disappointments.
phone is now totally unusable
“The safety of our customers is our priority. In this framework, we will use from the 31 January a new software update from the battery to all the Galaxy Note 7 still in circulation in Europe. This update will block the loading of the battery of these devices as well as their use as mobile,” writes the south-Korean company in the description of its update. In practice, once unloaded, the devices will be unusable.
The smartphone, released in mid-August 2016, has been the victim of multiple battery problems resulting in explosions. These cases had pushed Samsung to replace it for the first time the batteries of the affected models in September. But as a result of the explosions of the replacement models, the company has finally recalled all of its Galaxy Note 7 in mid-October. Since then, the company has increased its efforts to prevent further accidents.
a new beginning
in The month of December, Samsung had, for example, limited the charging of its devices to 30% of the battery capacity to avoid overheating. In the United States, deployed updates in partnership with the operators, too, have made it possible to block smartphones. The objective of Samsung is to recover all of the Galaxy Note 7 in the movement and the case is on the right track, since, according to the last count of the company, 96% of mobile devices have been returned to the company.
This latest update blocking permanently the Galaxy Note 7, should mark a new departure for Samsung. In early January, the south Korean has released the results of its internal investigation and announce new testing process for its batteries. Now, the company focuses on the future and the presentation of the Galaxy S8, which is expected to occur at the end of march.