The fiasco of the Galaxy Note 7 is an unprecedented event in the mobile telephone industry. Samsung is well aware of it and seems ready to draw the lessons of this whole affair. As well, the CEO of Samsung Electronics said that this fiasco was ” an opportunity to consider “.
Samsung certainly lives the hours of the darkest in its history following the fiasco of the Galaxy Note 7. Everything had started with a high-end smartphone to be very successful. We have also encountered no problems during our test.
But multiple explosions have taken place and have put an end to the history of this Galaxy Note 7. For the moment, Samsung is struggling to determine where it comes from exactly the concern, after having suspected the batteries, wrong. The investigation is still ongoing, and the firm should provide answers in the weeks to come.
In the meantime, the CEO of Samsung Electronics, Kwon Oh-hyun, has spoken out about this fiasco, without ever naming the name of the smartphone. But in a speech of commemoration celebrating the 47th anniversary of Samsung Electronics, Kwon is back on this ” crisis “. And he explains that the case of the Galaxy Note 7 is for Samsung ” an opportunity to ponder “. He also added, for rebooster his troops :
We have a long history of crisis resolution, use it as a chance to bounce back by reviewing and improving deeply our way of working, our way of thinking innovation, and our prospects vis-à-vis customers.
Samsung is touched but not downed. The Korean giant will certainly find the resources you need to forget this episode in its history. The next Galaxy S8 should already allow the brand to move on to something else. And to its clients also.
Samsung Galaxy Note 7 : return 6 dates out of a fiasco of historic
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