The programmes of replacement and refund of the Galaxy Note 7 launched by Samsung is moving slowly but surely. In the United States, 85 % of smartphones were returned to the manufacturer. To convince the last reluctant, the company intends to render unusable the equipment is defective.
After the case of the Galaxy Note 7 defective, Samsung has launched, through the world, programs refund and replacement. The goal : to ensure that no person continues to use the phablet, which has done so much harm to the prestigious reputation of the brand. Thus, the company has announced that the United States, 85 % of the devices had been returned. In addition, one also learns that the majority of clients have opted for another Samsung smartphone rather than a refund.
This figure shows that the operation, launched nearly a month, takes time. After the many explosions of the Galaxy Note 7, we could expect that users be in a hurry to return their devices for obvious safety reasons. Nevertheless, it would appear that several of them are resistance and do not wish to separate themselves from their smartphone.
drastic measures
To force the hand of all those who do not want to return their Galaxy Note 7, Samsung is considering a deactivation remote. Other means are also implemented. In New Zealand, for example, the company has decided to suspend the connection of smartphones to telecommunications services.
in other words, ” from November 18, customers who continue to use the Note 7 will not connect to the lower mobile service in new zealand to make calls, connect to Internet or send SMS “, one can read in a press release.
And in France ?
It would be interesting to know how many devices have been returned to France. Contacted by our care, Samsung France told us that no figure was available for the time being, but assured that he will communicate the information as soon as it will have access to it. We will this article be updated as soon as we’ll know more.
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