Friday, February 26, 2016

Incivilities: the note is heavier as we think – Capital.fr

For the police and judiciary, these excesses then often not even worth the trouble of being sanctioned. Yet they are very expensive to the French.

In the St. Pauli district of Hamburg, some owners believe they have found a solution to fight against the revelers drunken who relieve themselves regularly against their houses. They plaster their walls with hydrophobic paint, which has the effect of redirecting the stream of urine on the feet unscrupulous. This return to sender calm the ardor of night owls, but it still costs 500 euros to cover an area of ​​6 square meters. Several French cities would be interested in this technology. But this time it will be the taxpayers who will pay. This will never do that more line on the bill of incivility. Insults, tags, sputum, greasy paper rolls, feet on the seats … Over the years, these snags to live together are so common that they seem no longer surprise anyone. The sociologist Sebastian Roché defines as a “set of nuisance that does not physically hurt people but upset the elementary rules of social life.” In most of our neighbors, they are subject to sanctions, which deters repeat offenders. But here, in the authors usually come without any damage.

Completely engorged by the crimes and misdemeanors of sterner stuff, justice has indeed got used to classify this type of small files. Examples ? SNCF Each year more than 8,000 new graffiti on its network, but only a few dozen people were convicted. According to Article 322-1 of the Criminal Code, they nevertheless incur 3.750 euro fine and a sentence of community service when their dirt is “light”, and up to two years in prison and 30,000 euros fine for heavier damage. But these punishments are mostly a dead letter. Same with the alarm, fired more than 8,000 times a year without reason. Punishable by six months in prison for “disrupting or obstructing the movement of trains,” this crime is almost never punished. Note that the ermine robes are not solely responsible for this laxity: lack of police force plays a lot. They also completely overwhelmed by the heaviest cases the police indeed often leave municipalities the task of managing anti-social behavior of their citizens. Or they do not have enough enforcement officers, and it is rare that they work at night. Suddenly, the unscrupulous can play to their heart’s content. Take for example the trash jets on public roads.

In a town of 80,000 inhabitants as Roubaix, where city services gather daily more than 10 tons of waste, within 150 fines are issued annually. Impunity is equally striking in Paris. Certainly a hundred inspectors patrol the streets and from the 1 st October 500 other municipal officers have been authorized to set a fine of 68 euros for smokers who throw their cigarette butt on the ground. But these brigades are far from enough given to be dissuasive. Result: in 2012 the TripAdvisor website placed Paris at the 24 th in the standings of large cities for cleanliness. To encourage Parisians to citizenship, a campaign has been launched on the theme “We can do the maximum, but not impossible.” It did not give great result

Multiplication incivility is not only irritating to our daily lives. It also strikes us to the portfolio more heavily that we imagine. Medium-sized towns like Poitiers or Reims and put each year 300,000 euros on nothing table for the collection of paper and other voluntarily discarded objects on the ground, and Cannes, invaded every summer by hordes of tourists spends nearly 1 million euros. It’s much less money for childcare, education or housing. inconsiderate dog owners as they are very costly to the community. In the capital, 5,800 tons of droppings are collected annually on the sidewalk and the municipality tried everything to combat this scourge. Launched in early 1980 by Jacques Chirac, the famous motor-droppings were twenty years spearheading this battle. But these were removed in 2004 by Bertrand Delanoë, who considered them too expensive (around 4.5 million per year) and not effective enough (they were collecting 20% ​​of droppings). Since then, it’s the little cleaning trucks are at work, with mixed success, since the droppings cause each year more than 600 accidents due to slips and resulting in hospitalization!

Other post very heavy, cleaning tags. In the capital, the town uses for it in two specialized companies. HTP Antigraffiti, an industry giant that employs 200 employees and Korrigan-Graffiti, based in La Courneuve, including 40 employees also work for La Poste, SNCF, many towns to suburbs and even Belgian cities like Liège and Charleroi. They do away with the equivalent of 1,500 square meters tags every day. In the capital, the note – financed by taxes – would be around 4.5 million euros per year. And this does not help, since that sum increases by 20% every three years. In many other cities, it is the condominiums that are to take the cleaning fee dependent on them, but the bill is just as heavy. HLM are particularly affected. In 2013, a report by the Social Union for Housing, which unites providers of social housing, has put forward a bill of nearly € 25 million to repair small damages appeared in their park.

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But it is in public transport skids that are most visible and printing the highest laxity. A total of incivility cost more than € 35 million per year to the railway, of which 16 in Ile-de-France region. “This bill includes the rehabilitation of degraded oars, the cost of any work stoppages agents assaulted, or refund tickets when traffic was disrupted because of a malicious act,” said the direction. From 2012, the company hired a hundred social mediators in the form of future contracts to try to limit the slippage in trains. Without much success as users, who dare not even complain.

The bill is also salty to the RATP. Each year, it spends about € 20 million just to fight against graffiti. “It’s endless, says the agent cleaning. It deals with a place and a week after the tags will reappear …” The board has developed a barometer of incivility and the results are final. On the last thirty days of the underground use, users claim to have heard someone talking loudly on the phone five times, ride the bus or subway without waiting passengers descend to more than six times. And four times a month, they saw a traveler sitting on a folding seat in peak periods, which hinder other passengers. The employees of transport companies, too, are sometimes victims of minor assaults. And as ensure unions, they will not hesitate to take sick leave absolutely disproportionate: several weeks for a simple insult (psychological trauma) and sometimes months for spitting. This means that the note of these excesses is in the millions of euros for companies and for the social security. Infuriating. For a simple application of the law would be enough to deter recalcitrant. Feet on the bench is 45 euros; smoking in prohibited places, 68 euros

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Too heavy, these fines? Those who think would do well to cast a glance towards Singapore. There, the authorities do not really joke with incivility. Last year, two Germans took nine months in jail and three strokes of the cane for drawing on the walls of the subway. And a resident was sentenced 12,800 euro fine for having thrown the contents of the ashtray through the window. Even with tags, it’s better here.

EVIL STRIKES ALSO ON WORKPLACE

The employees bear less and less incivility committed in their workplace. A study published in April 2015 Elas, a management firm and prevention of psychosocial risks, 42% of them believe in being victims. Evil strikes especially those installed in open spaces. Root causes of trouble? Telephone conversations or sending SMS during meetings. But verbal abuse, from colleagues or clients, also influence increasingly on employee morale, as well as rude behavior. According to the study of Elas, 67% of workers felt demoralized after suffering one of these attacks, 68% of them become stressed or anxious, 52% even evoking sleep disorders. Worse, nearly one in three employees has been absent or on sick leave because of these excesses! After a long closed eyes, management teams are becoming aware of the problem, which weighs on productivity

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BOARD FLIGHT >

Up to 350 euro to replace a sign.
life of 6 million signposts of our road network does not exceed 10 years, particularly because of theft and criminal damage. In town, their disappearance is common.

THE CHEWING GUMS

EUR 85 000 per year in Pau collection costs
Not easy to take off once they are well adhered to the pavement! To remove with a squeegee, you must first file a microgel dosage for cure.

THE DOG CROTTES

EUR 150 000 per year of collection costs in Tours

the city of Tours (135.000 inhabitants) alone employs three motorized agents to track down the dog excrement that are not picked up by unscrupulous people.

DEPOSITS WILD

300 000 per year from Reims to pick up fresh
officers of the city of Reims (180,000 inhabitants) involved 3,000 times a year to pick up objects of any kind on the road illegally abandoned. This amount does not include the collection of papers.

THE DAMAGE IN HLM

© Sébastien ORTOLA / REA

EUR 25 million per year for repairing deliberate damage
HLM Stairwells soiled, torn boxes letters sabotaged elevators … the note depredations committed in social housing contributes to higher rents.

GRAFFITI

20 million euro per year to erase the tags on the subway
cleaning with high pressure machines, installation of laminated coatings on walls, restoration of regular paint hallways … the bill left by taggers in the 303 RATP stations is considerable.

Photos © Getty

iN FIGURES

27% of employees have already cried in the office after being insulted by a colleague.

8,000 pull every year without the right signal alarm.

350 tons of cigarette butts are collected every year in Paris.

300 euros , the price of replacement a glass of broken bus shelter.

42% of employees say they are victims of incivility

Bruno Godard

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