Sunday, May 17, 2015

Horeca: more and more customers leave without paying the bill – RTBF

Last year, 47% of catering establishments have faced customers that, once consumed their order, disappear without paying the bill. That is, as the NIS, a 24% increase of the phenomenon in a year.

According to the survey, the fact of leave without pay has happened more than once a week for 8% institutions, and every day for 2% of them. Only 28% say they have never faced the kind of theft.

Enjoy a cigarette break

According to the union, dishonest customers benefit moments where the staff is busy, or a cigarette break, to leave without paying their bill.

Only 18% of the establishments involved in these thefts file complaints with the police. U

SNI reality only regret, saying that “ this is the best way to fight against this form of criminality which many operators are victims “. Furthermore, “ that insurance can intervene, it is advisable to file a complaint ,” he recalls.


Belga

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