Clap end for the accursed Galaxy Note 7. Epilogue of a sinking business that is unprecedented in the history of telephony, Samsung announced on Monday 30 January on his site that it will disable the latest models in circulation this Tuesday. “We will use from the 31 January a new software update from the battery to all the Galaxy Note 7 still in circulation in Europe. This update will block the loading of the battery of these devices as well as their use as mobile,” writes the brand.
With this announcement, the first global vendor of smartphone implements a measure announced to its customers this fall, at the height of the Galaxy Note Gate. According to Samsung, 94% of the Galaxy Note 7 europeans have already been taken. But some users have preferred to spend in addition to the recall program put in place by the manufacturer, and brave the risk of combustion of the battery of the device. Customers still in possession of a Galaxy Note 7 may request a refund or replacement of their device.
Then he had to compete with the iPhone 7, and bring up the know-how of the Korean group in terms of telephony, the Note 7 has turned into a fiasco due to the propensity of the battery to explode, causing the first global vendor smartphone to withdraw it from the market and put in place a recall program of large-scale, less than two months after the beginning of its marketing. A transaction estimated at around 5 billion euros and a hard blow dealt to the image of the brand.
According to the investigation of the Korean group, the first battery had a design problem involving a short circuit, causing overheating and a blaze and the second problems of welds with the same consequences.
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