A chinese consumer says that her Samsung Galaxy 7 has caught fire, damaging his computer. – Today/CNN Money
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The situation seems to always be explosive for Samsung and its customers. After a bad buzz planet to the Korean manufacturer, when multiple users of the Galaxy Note 7 have seen the battery of the smartphone exploding, Samsung responded quickly by asking its customers to bring in 2.5 million copies of its ” phablet “.

>> also read : The “Galaxy Note gate” falls at the worst time for Samsung

But, while the asian giant is trying to limit the long-term damage of this crisis which could cost him $ 3 billion, further evidence of consumers from China will sow the seeds of disorder.

According to Bloomberg, a chinese consumer states that the battery of Galaxy Note 7, bought last Saturday on an e-commerce site, would have set fire to the unit, damaging it at the same time his laptop. Man of 25 years, which would have been slightly injured fingers, sent to several media photos of the device charred, the purchase receipt and the serial number of the device, as well as videos showing the Note 7 smoking and melting.

Samsung would have suggested the customer to pay off his phone, and compensate for his or her computer on the condition that he make the device. It is said to have refused, fearing that the company does not reveal the cause of the incident. In a press release, Samsung has assured that it ” is in contact with the client and conduct a thorough examination of the device in question when we have received “.

In all, four users have reported devices charred in China, while sales have not been suspended in the country, Samsung is claiming to appeal to a different provider for the batteries of the devices sold on the chinese market. The builder has rejected both of these complaints, stating after an investigation that the malfunction had been caused by ” external heat source “. But Samsung is exposed now to a new bad buzz came from China, where consumers don’t feel they have been treated as well as the rest of the world.

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